Nirri Home Privacy Policy

Last Updated: 29th November, 2025

Hi there, and welcome to Nirri Home. I'm Lisa, the founder, and I care deeply about not only creating peaceful homes but also protecting your privacy. This policy explains what personal information I collect, how I use it, and your rights concerning that information. It's written in plain English to be clear and transparent.

By purchasing a digital product from Nirri Home, you agree to the terms outlined in this policy.

1. Information I Collect

To provide you with our guides and a good customer experience, I collect the following information:

Personal Identifiers: When you place an order, I collect your name and email address. This allows me to create your account, deliver your PDF guides, and provide customer support.

Payment Information: All payments are processed securely through my hosting provider, Hostinger. I do not directly collect or store your credit card or bank details on my website. Hostinger provides me with the necessary transaction details (like your billing address and the last four digits of your card) for order fulfillment and accounting, but they handle the sensitive payment data directly.

2. How I Use Your Information

Your data is used for specific, legitimate business purposes:

To fulfill your order and deliver your purchased PDF guides.

To send you transactional emails, such as order confirmations and download links.

For marketing communication (only if you explicitly opt-in). If you choose to join my newsletter, I use your name and email to send you tips, new product updates, and content related to creating a peaceful home. I use ConvertKit for this, and you can unsubscribe at any time using the link at the bottom of every email.

To provide and improve customer support.

3. My Legal Basis for Processing (GDPR Compliance)

For my customers in the European Union (EU), I process your data based on the following grounds under the General Data Protection Regulation (GDPR):

Contract: I need your data to fulfill my part of the contract—that is, to deliver the PDF guides you purchased.

Consent: I will only send you marketing emails if you have given clear, explicit consent (e.g., by ticking a box to opt-in). You can withdraw this consent at any time.

Legitimate Interests: I have a legitimate interest in using minimal data to provide customer support and improve my services.

4. How I Share Your Information

I value your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes.

I only share your data with essential third-party service providers under strict contracts that require them to protect your data:

Hostinger: My website host and payment processor. They handle all payment transactions. You can view their privacy policy [link] to understand how they manage this data.

ConvertKit: My email marketing provider. If you opt-in to my newsletter, your name and email address are stored in ConvertKit. You can view their privacy policy [link].

These providers are only permitted to use your data to provide services to me and are obligated to protect it.

5. International Data Transfers

As I use service providers like ConvertKit (based in the United States), your data may be transferred to and processed in countries outside of your own. I ensure that all such transfers are protected by appropriate safeguards, such as standard contractual clauses, to guarantee that your data is treated with the same level of protection as it is within the EU/EEA.

6. Data Retention Policy

I do not keep your personal data longer than necessary.

Customer Data: I will retain your name, email, and order details for a period of five years from your last purchase to comply with my legal tax and accounting obligations and to provide customer support.

Marketing Lists: If you have opted into my marketing emails, I will retain your contact information until you unsubscribe. You can unsubscribe at any time, and I will remove your data from my active marketing lists promptly.

7. Your Data Protection Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data I hold about you.

Correction: You can ask me to correct any inaccurate or incomplete data.

Erasure ("Right to be Forgotten"): You can ask me to delete your personal data, subject to certain legal exceptions (like my need to retain order information for tax purposes).

Objection: You can object to my processing of your data.

Data Portability: You can request a transfer of your data to another service.

Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact me at hello@nirrihome.com. I will respond to your request within 30 days.

8. Cookies

This website uses minimal, essential cookies to function correctly (e.g., to remember items in your shopping cart). I do not use non-essential cookies for tracking or analytics without your explicit consent.

9. Contact Me

If you have any questions about this Privacy Policy or your personal data, please don’t hesitate to reach out.

Nirri Home

hello@nirrihome.com